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We offer 100% reshipment only if we fail to deliver the order to you or deliver a product different that the ordered.
For a delay in delivery, if you not recive the product within 15 days for USA to USA shipments and 60 days for standard airmail, we offer you a free reship of the product.
If you recive a wrong product, please contact us and we will immediately ship the correct one across. If the correct product doesnt reach you within the maximum stipulated time of 45 business days from the date of order for standard airmail deliveries and 15 business days for USA to USA shipments, you may claim a reshipment.