The following information is designed to help you understand our disclaimer policy. We requests that you read the disclaimer policy carefully and consult it regularly.
This site or anything contained in it, is not intented to be nor should it be taken for medical or treatment. Any product information or advice on this site is provided for informational purposes only and should not be used as a substitute for any sort of professional medical or pharmaceutical advise.
Any user should not use the information contained on this site for diagnosing or treating a health problem or disease and should always seek advice of their physician, pharmacist, or other qualified healthcare provider before commencing any new treatment for any conditions, diseases or maladies.
The products sold on this site are distributed by a company unaffiliated with any manufacturers of medications such as pfizer, bayer, elli lily or any other. Trademark names on this site are the property of each trademark holder.
We do not claim to be associated with the manufacturers of any product sold on this site. This site offers for sale both, brand name medications and generic alternatives to brand name medications.
Pictures and images
The shape and color of the products you receive may be different from the one shown on the site. The shape and color of the medications can be changed periodically and it may take some time until we uptade our site with the new designs.
Links and references
This web site provides links to other web sites, both public and private, for informational purposes. We have no influence on the current and future design, layout and contents of linked pages. We do not endorse the contents thereo and are not responsible therefor. The provider of the website to which a reference is made and/or the author responsible for a third-party entry are solely responsible for illigal, incorrect or incomplete contents as well as damage resulting from the use of failure to use such information.
Any liability of a party who solely refers to a publication by a link is excluded. We are not responsible for any third-party references or entries unless we have positive knowledge of the contents thereof and unless it is technically possible and reasonable to prevent the use of such references or entries. Age of consentby purchasing products from Generics21.com you declare that you are 18 years of age or above.
Terms and Conditions of use
Generics21.com or any of its representative or affiliates does not accept any liability for your use of the site. Your use of the site is at your own risk. The site is provided on an "as is" and "as available" basis, without any representations, warranties or conditions of any kind, whether express or implied, and including without limitation implied representations, warranties or conditions of title, non-infringment, merchantability, fitness for a particular person.
Generics21.com disclaims any liability for unauthorized us or reproduction of any portion of the site. The laws of India are applicable therein shall govern as to the interpretation, validity and effect of domicile, residence or physical location. You hereby consent and submit to proceeding instituted under or related to this agrrement.
You agree not to impersonate another person in your use of the site or the sending of any email to an address listed on the site.
You understand and agree that Generics21.com is a referral service only and is not a pharmacy or physician. Orders placed at Generics21.com are referred to independant international pharmacy distributor that will fulfill your order when approved.
You agree to only take medications as prescribed and as directed by your local physician or pharmacist. You agree that it is your sole responsibility to make sure that your order is incompliance with your countries regulations for importation of your order not Generics21.com
By placing an order you agree that you are purchasing an active ingredient/chemical rather than a "brand" name. You agree that what is considered internationally as a "name brand" may not be the same name in the us. You also agree that the color, shape, or name of the medicine you purchase on our website does not represent false advertizing on behalf or Generics21.com. Our international site sells both "name brand" and "generic" medicines from India and other countries around the world. The "name brand" medicines in those countries may have a different name than they do in the united states.
You also agree to a 7-45 business day delivery time and no cash refunds. 7-45 business day from India after your order has shipped. Excluding weekends and holidays. Allow up to 4 business days for order processing. We will gladly replace any merchandise lost in transportation. You agree that by checking the yes box and registering for a new account or by placing an order with Generics21.com that you agree to be a member and are now a member of Generics21.com
We offer a worldwide service and can ship to any country you specify. The orders are packaged in discrete envelopes without any mention of content. The orders are sent directly from the manufacturer. If sent by Standard International Airmail, the delivery takes about 2-7 weeks.
Due to the specific nature of products we offer we do not accept returns. No one can guarantee that the storage conditions are met during the order transportation thus we cannot accept them even if the package remains unopened.
An order can be cancelled within 24 hours of order submission. You MUST contact our support team by phone or by email and inform them of your decision. Please give your order number and specify the reason for the cancellation. Mind: No orders will be cancelled AFTER the 24 hours have expired.
Your satisfaction with the products and the services we provide is our prime aim. In case the order is not recived within the delivery time stated, we guarantee a replacement, free of charge!
What you should do in this case:
Check the delivery time if the package is sent by Standard International Airmail, the order will arrive within 2-7 weeks. Since the medication comes from foreing country, the delivery takes that long. Please make sure that the dead-line has actually been missed.
Contact our customer support service
If the dead-line has been missed, please contact us to inform us of the problem. We will check the matter with the postal services and if they are not able to resolve the problem on their own, we will send you a replacement.
Please mind: disputing a charge (chargeback issue) without contacting the merchant first is treated as a credit card fraud. Both the credit card's and the holders details will be blacklisted and reported to the issuing Credit Card Company (Fraud Division).
Generics21.com offers you the best generic medications at very affordable prices. We do not demand a prescription from you.
However we consider ther is is a must that you consult with your doctor or health practitioner and check all the side effects and counter indications with him before ordering any medication. We cannot tell you what dosage or frequency of any medication you can take as that can only be done by a doctor who has done a complete clinical checkup of you.
The website accepts absolutely no responsibility for any medical events or outcomes relating to the use of medications purchased via our online pharmacy.
By placing the order on our site, the user/customer confirms that:
They have a valid prescription for the drug they are ordering and their doctor has full knowledge of this and all medications they taking
They have no currentand known allergies to any sensitivities to, or intolerance of any kind to any of the products ordered
They assume all responsibility for adverse outcomes which occur as a result of using the product(s) ordered both before and after ordering the medications on this site it is very important and must that you discuss it with your doctor and follow his advice. Neither this website nor any of its affiliates or employees assumes any responsibility, legal or otherwise for any medical or unfortunate outcome that may arise upon taking any of the medications.
We offer 100% reshipment only if we fail to deliver the order to you or deliver a product different that the ordered.
For a delay in delivery, if you not recive the product within 15 days for USA to USA shipments and 60 days for standard airmail, we offer you a free reship of the product.
If you recive a wrong product, please contact us and we will immediately ship the correct one across. If the correct product doesnt reach you within the maximum stipulated time of 45 business days from the date of order for standard airmail deliveries and 15 business days for USA to USA shipments, you may claim a reshipment.